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 FAQ
 
1) Why outsource payroll processing to MakeMySalary.com?
2) How do I transfer information to the payroll processor of MakeMySalary.com?
3) What happens if I have a query with my payroll, tax or any other relevant issue?
4) How long would it take to set up the payroll?
5) Do I have to wait until the end of the tax year in April to change over?
6) What guarantees the confidentiality?
7) How does this outsourced payroll service operate?
 
1) Why outsource payroll processing to MakeMySalary.com?
i) Reduce and control operating costs
a. Hiring, training and salaries of payroll personnel
b. Software maintenance, support and upgrade, IT
c. Dedicated computer, check stock, paper, envelopes, ink cartridges etc.
ii) Compliance government regulations
a. Avoid the risk of penalties
b .Ensure compliance with constantly changing central and state tax and employment reporting
iii) Accuracy
a. Ensure accuracy of payroll processing
b. Stay current with tax rules and tax computation – multi state
iv) Increase focus on core competencies
a. Outsourcing permits an organization to redirect its resources from non-core activities to ones that have the greatest impact on the business.
v) Access to greater number of services. This has become increasingly important, as administration of other functions (investment/ insurance advice, gratuity plans, eTDS, PF/ESI reports, collection of employee investment proofs, MIS) have become part of the payroll process.
a. Payroll and tax experts
b. Ensure leading edge technology
c. helping employees in tax planning
d. deciding optimal payroll structure and its disbursement plan
vi) Handle payroll issues that are complex and/or difficult to manage
a. Complex deductions/bonuses, reimbursement reporting, HR compliances
vii) Confidentiality
a. Reduce the risk of exposing confidential payroll information to unauthorized personnel
viii) Safeguard your data
a. Increase the security and confidentiality of your data.
b. Data stored off site
c. Redundant backup system
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2) How do I transfer information to the payroll processor of MakeMySalary.com?
We have a special tool (upload monthly data) to transfer all the necessary monthly or onetime data from different departments or offices of yours to us. This tool send reminders of the information on user friendly Excel Spreadsheets for both the processing and setting up of your payroll.
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3) What happens if I have a query with my payroll, tax or any other relevant issue?
Each client has their own nominated account handler who not only processes your payroll, but also deals with any payroll queries that you may have.
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4) How long would it take to set up the payroll?
This can depend upon a number of factors such as the size and frequency of your payroll and your current set up. As a rule of thumb we usually require 3-6 weeks, which gives us time to conduct a parallel run and thoroughly check all the information supplied.
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5) Do I have to wait until the end of the tax year in April to change over?
No, we take on new payroll clients throughout the year and have the skills, knowledge and experience to transfer your payroll at any time of the year.
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6) What guarantees the confidentiality?
We sign an NDA (Non-Disclosure Agreement) before taking the data, which to begin with ensures the confidentiality on paper.
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7) How does this outsourced payroll service operate?
i) We identify a champion (client’s point of contact for us)
ii) He/She is responsible for providing initially all the employee data in our required format. This data is verified and rectified and then imported into the software. Later, data regarding leave & attendance, bonus, promotion, salary change, people resigned (for full and final settlement), is provided to us every month.
iii) On receiving this data, necessary records are updated and a variance report is generated for that month and sent across to the client for further verification.
iv) Once verified by the client, the salary is then processed for that month and salary slips, MIS and all the output reports are sent in PDF format to concern person and are also made available on this website.
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